Compliance Recording
Compliance recording, enforced by policy
Automatically capture calls and meetings on platforms such as Microsoft Teams under enforced recording policies, with centralized archiving, retention controls, legal hold and AI-assisted investigations to support your recordkeeping obligations.
What the rules ask for
| Rule | What it asks | How Argus Archive helps |
|---|---|---|
| MiFID II | Record calls that lead or may lead to a trade, and keep them for 5 years (7 if the regulator asks) | Records by policy, keeps each record for as long as its rule says |
| FCA (SYSC 10A) | The same duty for UK firms | Records by policy, keeps each record for as long as its rule says |
| FINRA 3110 | Supervise business communications | Alerts with an owner and a status, retention by rule |
| CFTC 1.35 | Keep oral communications about trades for at least a year | Records by policy, retention by rule |
| MAR (Article 11) | Keep records of market soundings for at least 5 years | Records by policy, legal hold, cases |
| GDPR | Keep personal data no longer than needed, and answer access requests | Automatic deletion, role-based access, audit trail |
Every regulated call captured
Recording follows your platform's recording policy, such as a Microsoft Teams compliance recording policy, for the users and groups you choose, with nothing for them to press and no way to switch it off.
- Phone calls to and from outside numbers
- Internal calls between colleagues
- Meetings, internal and external
- Call queues answered by your agents
- Video and screen share, chosen for each type of call
- Strict recording on Microsoft Teams, so a call can't go ahead without the recorder
Every record kept as long as its rule says, and ready when the regulator asks.
Kept by rule
Retention set for each group of users, up to 10 years, and held during an investigation.
Gathered into cases
The recordings a regulator request needs, in one place.
Proof of review
Every alert with an owner, a status and an escalation path.
Supervise without slowing the business down
AI does the first pass, so your compliance team spends its time on the calls that matter.
Catch issues while the call is live
With the Real-time add-on, Argus flags risky moments during the call, such as inside Teams, so people can correct them before the call ends.
- Real-time conduct monitoring
- Alerts routed to the right reviewer
Review by your own rules
Build detection rules, escalation and follow-up in a visual editor that matches your policies, with no code.
- Automated escalation workflows
- Test rules on sample conversations before they go live
Investigate and build a case
Ask the archive a question, then follow every answer back to the recordings behind it.
- Translate transcripts into your reviewers' language
- Gather evidence into a case, with notes and tags
Enterprise-grade security and controls
Encrypted
Encrypted in transit and at rest, with recordings protected by a per-customer key stored in Azure Key Vault by default.
Data isolation
Strict data segregation: each customer's data is held in its own database and storage container, never shared or mixed with another customer's.
Entra ID authentication
Authentication with Microsoft Entra ID, so your MFA and Conditional Access policies apply.
Audit trail
A clear chain of custody for every record, from capture to deletion.
Retention policies
Keep recordings for up to 10 years, then delete them automatically.
Responsible AI
Your data is never used to train AI, with no emotion or voice recognition.
Built for regulated organizations
Argus Archive supports the recordkeeping rules your sector works under.
Financial services
Front-office calls and meetings.
Insurance
Customer calls and advice.
Legal
Client calls and meetings.
Public sector
Citizen and inter-agency calls.
Every sector: GDPR applies to the personal data in every recording.
How is it different from built-in recording?
Built-in recording, such as Microsoft Teams recording, is started by people and stored for collaboration. Compliance recording is enforced by policy, can't be stopped by users, and is kept in a secure archive with retention and legal hold.
Do we still need this if we use Microsoft Purview?
Yes, they do different jobs. Purview applies retention and compliance rules to what Microsoft 365 already stores, such as chats and the meeting recordings people choose to start. It does not record calls on its own. Argus Archive records calls and meetings by policy and keeps them in one archive with retention, legal hold and review.
How long are records kept?
As long as each rule requires, up to 10 years. Records are deleted automatically when their time ends, unless they are on legal hold.
How long does setup take?
There are no servers to install. Your IT admin signs in with their Microsoft work account, and Argus guides them through connecting your communication platform, such as turning on Microsoft Teams compliance recording.
How much does it cost?
Argus Archive is priced per user, per month, with usage included, and you're warned before you go over.
See compliance recording built for your recordkeeping obligations
Built by the people who created market-leading compliance recording and archiving products. Talk to us to see policy-based recording, review and investigation, or to ask about a trial.