Product
One archive for every conversation, with AI built in
Argus Archive keeps your business communications in one secure archive: captured automatically, kept by policy, and reviewed by AI while there is still time to act. Calls and meetings today, with email and chat to follow.
Communications captured, with nothing for users to do
Recording starts by itself for the people you choose, across calls and meetings, with audio, video and screen share (messaging capture including email and chat will follow).
Call Recording
Automatic recording of calls, meetings, phone calls and call queues on platforms such as Microsoft Teams, for the people you choose, kept in the archive for quality checks, training and settling disputes.
Learn more about Call Recording
Compliance Recording
Recording enforced by policy for the users and groups you choose, such as a Microsoft Teams compliance recording policy, with no way for users to switch it off. Supports MiFID II, FCA, FINRA and SEC recordkeeping.
Learn more about Compliance Recording
Every record kept, and found in seconds
Records stay encrypted for as long as your policy says, held when a dispute needs them, and ready to search, replay and export.
Communications Archive
Every record kept for the period your policy sets, from one day to 10 years, then deleted on schedule. Legal hold stops deletion while a case is open, and records and their transcripts export when a regulator or court asks.
Learn more about Communications Archive
AI Search and replay
Find any record by exact words, by meaning, or by person, date and tag, or ask Argus AI and get an answer linked to the calls behind it. Click a transcript line to replay that moment with its video and screen share.
Learn more about AI Search and replay
Risk spotted during the call, or right after it
Every call is transcribed by frontier AI models, hosted in the EU with more regions to follow. Rules you write in plain language check each one and alert the right people, and Argus AI answers questions across the archive.
Speech-to-text transcription
Every recorded call and meeting turned into a transcript that labels who said what, in 60+ languages live and 75+ after the call. Each transcript stays with its recording, ready to search, summarize or ask Argus AI about.
Learn more about Speech-to-text transcription
Real-time analytics
With the Real-time add-on, your rules check each call as it happens. The person on the call sees each alert while they can still put it right, such as in the Argus app in Microsoft Teams, and the same alert reaches your compliance team.
Learn more about Real-time analytics
AI Workflows
Describe your business and what to check in plain language, with no code. Every call is reviewed against your rules, after the call or live, and each alert goes to the right person, with every decision on it recorded.
AI Assurance
Try every rule change on past calls from your archive and on test conversations the AI drafts for you, before it goes live. Every version, change note and test run stays on record, ready for your auditors.
Why one platform matters
Many firms piece together separate tools for capture, storage and review, often from different suppliers. Every join between them is a place where records go missing, policies drift and the audit trail breaks. Argus Archive captures, keeps and reviews communications in one platform, with one contract, one support team and costs you can plan.
One record per conversation
A conversation's content, transcript, alerts, notes and the cases it belongs to sit in one record, so a reviewer sees the full picture in one place.
One policy for the whole record
Retention and legal hold cover everything in the record. A transcript is kept and deleted with the call it came from, never left behind in another tool.
An unbroken chain of custody
Records never move between systems, so one audit trail covers each one from capture to deletion, including every view and change.
AI-native
AI was part of the design from the first day. Transcription, rules and Argus AI work on the archive itself, with nothing to export to an outside AI tool.
From the trading floor to the service desk
See how Argus Archive fits the work you do.
Financial services
Capture and retain communications across trading, brokerage, wealth and advisory teams to support regulatory recordkeeping, supervision and investigations.
Professional, regulated & public services
Govern sensitive communications across insurance, legal, healthcare, public-sector and other compliance-driven organizations.
Customer operations
Record and analyze customer-service conversations to support quality review, complaint investigation and operational insight.
Growing businesses
Recording for growing teams across sites, with nothing to install and no servers to run.
Enterprise-grade security and controls
Encrypted
Encrypted in transit and at rest, with recordings protected by a per-customer key stored in Azure Key Vault by default.
Data isolation
Strict data segregation: each customer's data is held in its own database and storage container, never shared or mixed with another customer's.
Entra ID authentication
Authentication with Microsoft Entra ID, so your MFA and Conditional Access policies apply.
Access by role
People see only the records their role and groups allow.
Audit trail
A clear chain of custody for every record, from capture to deletion.
Data residency
Records are processed and stored on Microsoft Azure in the European Union, with more regions to follow.
Which communications does it archive?
Calls and meetings from supported communication platforms today, with email and chat to follow. Talk to us about the platforms you use.
Who is Argus Archive for?
Firms that must keep their business communications, such as financial services, legal and the public sector, and any business that records calls for quality, training or disputes.
How is Argus Archive different from the recording built into communication platforms?
Built-in recording, such as Microsoft Teams recording, is designed for collaboration. Argus Archive is built for keeping and reviewing records, with retention, legal hold, audit logging, controlled access and AI review.
Do we need to install anything?
No. Argus Archive is a cloud service on Microsoft Azure. An administrator connects it and chooses whose communications are captured, and people sign in with their work account.
How much does it cost?
Argus Archive is priced per user, per month, with usage included, and you're warned before you go over.
See the whole platform at work
Built by the people who created market-leading compliance recording and archiving products. Talk to us to see capture, archiving and AI analysis on your own communications.