---
title: Legal
seoTitle: Call Recording for Law Firms
description: Record client calls in Microsoft Teams and keep them confidential, with access by role, a full audit trail, legal hold and cases for each matter.
subnav: true
finished: true
---

> [!herorow]
> Legal
>
> # Client calls on record, and *kept confidential*
>
> Argus Archive records your lawyers' Microsoft Teams calls with clients, controls exactly who can hear them, and keeps every recording safe for as long as a matter needs it.
>
> [Get a demo](/request-a-demo/) [How we protect privilege](#how-client-calls-stay-protected)
>
> ![Asking Argus AI about recorded client calls and getting answers with links to each call](/media/uploads/2026/10/02-ai-chat-answer.jpg)

> [!statement]
> Privilege
>
> ## Recording creates another copy of a privileged conversation. *Protect it from the first call.*
>
> ### Only the people on the matter
>
> Access by role and group.
>
> ### Every listen logged
>
> Who played each call, and when.
>
> ### Kept for the dispute
>
> Legal hold overrides deletion.

> [!tour]
> Protected
>
> ## How client calls stay protected
>
> Every recording is easy to find for the people on the matter, and closed to everyone else.
>
> ![A recorded meeting playing back in Argus Archive, with its video and screen share, speaker-labeled transcript, AI summary and keywords](/media/uploads/2026/10/29-meeting-transcript.jpg)
>
> ### Settle what the client agreed
> Find the call and jump to the exact moment it was agreed, with the transcript beside it. The recording settles it, not anyone's memory.
>
> - Search by what was said, who took part and when
> - Notes, tags and an AI summary on any call
>
> ![An Argus Archive case with its reference, its conversation count and legal hold on](/media/uploads/2026/10/13-case-alerts.jpg)
>
> ### Only the people on the matter can listen
> Access follows each person's role and group, so the lawyers on a matter hear its calls and nobody else does.
>
> - Every view and playback logged
> - Encrypted by default, with each customer's data kept apart
>
> ![Argus Archive conversation search, with calls tagged to the matters they belong to](/media/uploads/2026/10/28-conversation-search.jpg)
>
> ### Every call on a matter, kept together
> Gather a matter's calls, notes and tags into a case, and ask Argus AI what was said across all of them.
>
> - Legal hold stops deletion while a dispute is open
> - Every answer links to the calls behind it

> [!faq]
> FAQ
>
> ## Frequently asked questions
>
> Still have questions? Ask the team that built it.
>
> [Talk to us](/contact/)
>
> ### Can law firms record calls with clients?
> In most places, yes, as long as clients are told. Microsoft Teams tells everyone on a recorded call that it is being recorded. Check the rules where you and your clients are with your own advisers.
>
> ### Do clients know they are being recorded?
> Yes. Teams shows a recording notice to everyone on the call, and users cannot turn it off.
>
> ### Who can listen to a recording?
> Only the people your roles allow, such as the lawyers on the matter and your risk team. Every view and playback is recorded in the audit trail.
>
> ### Can we keep a recording for a dispute?
> Yes. Legal hold stops a recording being deleted, even when its retention period ends.
>
> ### How long does setup take?
> There are no servers to install. Your IT admin signs in with their Microsoft work account, and Argus guides them through turning on Microsoft Teams compliance recording.
>
> ### How much does it cost?
> Argus Archive is priced per user, per month, with usage included, and you're warned before you go over.
>
> [See pricing](/pricing/)

> [!articles]
> Articles
>
> ## Worth reading
>
> What firms need to know before they record client calls.
>
> - /blog/gdpr-call-recording-in-2026/
> - /blog/microsoft-teams-native-recording-vs-policy-based-compliance-recording/
> - /blog/protecting-the-integrity-of-archived-records-with-digital-signing/

> [!cta]
> Ready when you are
>
> ## See client calls recorded and kept confidential
>
> Built by the people who created market-leading compliance recording and archiving products. Talk to us to see recording, access control and legal hold for your firm.