---
title: Financial Services
seoTitle: Call Recording for Financial Services
description: Record, keep and supervise regulated Microsoft Teams calls for MiFID II, FCA, FINRA, CFTC and MAR, with AI review and every call ready for the regulator.
subnav: true
finished: true
---

> [!herorow]
> Financial Services
>
> # Every regulated call recorded, kept and *ready for the regulator*
>
> Argus Archive records your traders', advisers' and front office calls by policy, keeps them for as long as the rules say, and finds the ones you need in seconds when the regulator asks.
>
> [Get a demo](/request-a-demo/) [See the rules](#the-rules-you-work-under)
>
> ![An Argus Archive case for a regulator's inquiry, with its reference, 17 calls gathered and legal hold on](/media/uploads/2026/10/13-case-alerts.jpg)

> [!articles]
> Articles
>
> ## Why firms get fined
>
> Regulators keep fining firms for calls that were never recorded or could not be found. These are three of the cases we have written about.
>
> - /blog/the-secs-63-million-reminder-recordkeeping-failures-are-still-widespread/
> - /blog/how-poor-voice-recording-controls-led-to-a-650000-cftc-penalty-and-how-regulated-firms-can-avoid-the-same-mistake/
> - /blog/when-recording-lapses-lead-to-multi-million-euro-fines-bafins-enforcement-sends-a-clear-message/

> [!table]
> Rules
>
> ## The rules you work under
>
> | Rule | What it asks | How Argus Archive helps |
> |---|---|---|
> | MiFID II | Record calls that lead or may lead to a trade, and keep them for 5 years (7 if the regulator asks) | Records by policy, keeps each record for as long as its rule says |
> | FCA (SYSC 10A) | The same duty for UK firms | Records by policy, keeps each record for as long as its rule says |
> | FINRA 3110 | Supervise business communications | Alerts with an owner and a status, retention by rule |
> | CFTC 1.35 | Keep oral communications about trades for at least a year | Records by policy, retention by rule |
> | MAR (Article 11) | Keep records of market soundings for at least 5 years | Records by policy, legal hold, cases |

> [!tour]
> Ready
>
> ## How Argus Archive keeps you ready
>
> From the first word of a call to the regulator's question, every step is covered.
>
> ![A recorded meeting playing back in Argus Archive, with its video and screen share, speaker-labeled transcript, AI summary and keywords](/media/uploads/2026/10/29-meeting-transcript.jpg)
>
> ### Every regulated call, kept
> Calls are recorded by policy, so no one has to remember and users can't skip it. Each record is kept for as long as its rule says.
>
> - Up to 10 years, then deleted automatically
> - Legal hold keeps what an investigation needs
>
> ![The Argus Archive compliance assistant flagging a remark inside a Microsoft Teams call](/media/uploads/2026/09/argusarchive-teams-compliance-assistant.jpg)
>
> ### Misconduct caught while the call is live
> AI checks every conversation, not a random sample, and flags risky remarks inside Teams during the call.
>
> - Every alert has an owner, a status and a history
> - Proof of review for your supervisors
>
> ![Asking Argus AI about recorded calls and getting answers with links to each call](/media/uploads/2026/10/02-ai-chat-answer.jpg)
>
> ### Ready when the regulator asks
> Search by meaning, person, date or tag, or ask Argus AI, and jump to the moment that matters.
>
> - Keep the evidence together in a case
> - Ask Argus AI, with every answer linked to its calls

> [!faq]
> FAQ
>
> ## Frequently asked questions
>
> Still have questions? Ask the team that built it.
>
> [Talk to us](/contact/)
>
> ### Does Argus Archive help with MiFID II?
> Yes. Calls are recorded by policy, kept for as long as MiFID II requires, and found again in seconds when the regulator asks.
>
> ### Does it help with FINRA supervision?
> Yes. AI reviews every call, and every alert has an owner, a status and a history, so you can show it was reviewed.
>
> ### Can we record advisers' calls with clients in Teams?
> Yes. Teams calls and meetings, and phone calls through Teams Phone, are recorded for the people you choose.
>
> ### What about mobile phones?
> Calls made in Teams on a mobile are recorded under the same policy. Calls outside Teams, such as a personal mobile number or WhatsApp, are not.
>
> ### How long does setup take?
> There are no servers to install. Your IT admin signs in with their Microsoft work account, and Argus guides them through turning on Microsoft Teams compliance recording.
>
> ### How much does it cost?
> Argus Archive is priced per user, per month, with usage included, and you're warned before you go over.
>
> [See pricing](/pricing/)

> [!cta]
> Ready when you are
>
> ## See every regulated call recorded and ready
>
> Built by the people who created market-leading compliance recording and archiving products. Talk to us to see recording, review and search for your front office.