---
title: Real-time Analytics
seoTitle: Real-time Compliance Monitoring for Microsoft Teams
description: Catch compliance risk while Microsoft Teams calls are live. Plain-language rules alert the person on the call and your compliance team, with the evidence kept.
subnav: true
finished: true
---

> [!hero]
> Real-time Analytics
>
> # Catch compliance risk *while the call is live*
>
> With the Real-time add-on, your rules check each call as it happens. The person on the call sees the alert in Microsoft Teams and can put it right, and the same alert reaches your compliance team.
>
> [Get a demo](/request-a-demo/) [See pricing](/pricing/)
>
> ![During a Teams call the Argus compliance assistant flags the agent's own remark so they can correct it, and the same alert reaches the compliance team in Argus Archive, where it is assigned and added to a case](/assets/art/hero-realtime.svg)

> [!tour]
> Benefits
>
> ## Live checks, with the evidence kept
>
> Your rules check each call as it happens, the right people hear about it straight away, and everything needed to review it stays with the record.
>
> ![Argus Archive rule editor with a rule written in plain language](/media/uploads/2026/09/argusarchive-workflow-editor.jpg)
>
> ### Rules you write
> Describe each risk in plain language, such as "Did the adviser promise a return?", and add your business context. Large language models read each passage in context, so a rule catches what was meant, not just the words on a keyword list.
>
> - Choose who each rule applies to and how serious its alert is
> - Test a rule on past calls before you publish it
>
> [AI workflows](/product/ai-workflows/)
>
> ![An Argus Archive rule: a plain-language question, who it applies to, and its alert and severity](/media/uploads/2026/10/12-alert-policy.jpg)
>
> ### Alerts during the call
> With the Real-time add-on, an alert arrives while the call is still live: the person on the call sees it in Microsoft Teams and your compliance team gets it at the same moment. For users without the add-on, calls are checked as soon as they end.
>
> - Each alert has an owner, a severity and a status
> - Escalated or closed with a reason, or shared with a Teams user or channel
>
> ![An Argus Archive case with its reference, its conversation count and legal hold on](/media/uploads/2026/10/13-case-alerts.jpg)
>
> ### Evidence kept
> Each alert opens the recording and transcript of its call, so a reviewer checks the moment itself before deciding. The alert, the decision and its reason stay on record with the call, under the same retention and audit trail.
>
> - Set up a case once, and alerts file each matching call into it
> - A case's legal hold stops its calls from being deleted
>
> [Communications archive](/product/communications-archive/)

> [!imageleft]
> In Teams
>
> ## Help inside Microsoft Teams, while there's still time
>
> With the Real-time add-on, the person on the call sees each alert and the live transcript in the Argus app in Teams, so they can put a missed step right before the call ends.
>
> - **Alerts and live transcript** in the Teams app
> - **Signed in** with their Microsoft work account
> - **The same alert** reaches compliance for review
> - **Recording and alert kept** with the audit trail
>
> ![The Argus compliance assistant flagging a risky remark during a Teams call](/media/uploads/2026/09/argusarchive-teams-compliance-assistant.jpg)

> [!highlights]
> Risks
>
> ## What your rules can watch for
>
> You decide what each rule looks for, in plain language. Common starting points:
>
> ### Missed disclosures
>
> Required statements not given before the customer agrees.
>
> ### Misleading promises
>
> Returns promised, risks played down, or terms left out.
>
> ### Off-channel moves
>
> "Call me on my mobile", or "let's move this to WhatsApp".
>
> ### Market abuse
>
> Signs of insider dealing or market manipulation.
>
> ### Client data shared
>
> Account numbers or client details shared where they shouldn't be.
>
> ### Your own policies
>
> Anything your rules describe, in plain language.

> [!faq]
> FAQ
>
> ## Frequently asked questions
>
> Still have questions? Ask the team that built it.
>
> [Talk to us](/contact/)
>
> ### How is it different from checking after the call?
> A check after the call finds a problem once the customer has gone. With the Real-time add-on, the person on the call sees the alert while they can still put it right, and compliance gets the same alert.
>
> ### Is it just keyword spotting?
> No. Rules use large language models that read each passage in context, so you describe a risk in plain language instead of listing keywords.
>
> ### Which plan includes it?
> Live checks need the Real-time add-on, which is available on Professional. On other plans, calls are checked as soon as they end.
>
> ### What happens after an alert?
> A reviewer opens the recording and transcript from the alert, then escalates or closes it with a reason. If the rule points at a case, the call is filed into it automatically.
>
> ### Where is live audio processed?
> On Microsoft Azure in the European Union, with transcripts from AI models hosted in the EU.
>
> ### How much does it cost?
> Argus Archive is priced per user, per month, with usage included, and you're warned before you go over.
>
> [See pricing](/pricing/)

> [!articles]
> Articles
>
> ## Worth reading
>
> Live monitoring, how recording works, and what AI changes for compliance.
>
> - /blog/real-time-compliance-monitoring/
> - /blog/real-time-vs-download-communication-recording/
> - /blog/the-fcas-mills-review-why-ai-makes-communications-archives-more-important-than-ever/